I used to sit in meetings thinking - "Haven't I been here before? last week? last year? yesterday?" Well, yes actually. The groundhog day of meetings as I now call it. See my website
Also how could I brief someone to help me solve a problem or create value when I didn't have the full picture myself? I used to think - "This is nuts." I was able to tell suppliers and service providers what I wanted but they seemed to simply sell me what it was they did in spite of what I told them my problem was. (Why was I surprised by that?) Also what was the problem with it being fun? Interesting? Understandable" What on earth was that all about? Some of the outcomes of my work.
Grasping the nettle
Anyway I looked around for the right way to solve problems in business. I looked at consultants - complex. I looked at advisers - self serving. I looked at Experts - narrow minded. Agencies? - 30 second TV ad (no matter what the problem). Where to go?
Nowhere!
Why is it that thinking is so ad-hoc? Consideration around the big issues seems to happen in between work not in work. There is so little time, so little quality time, allowed for the critical act of thinking, agreeing, contemplating - future planning and strategy. Worse it's often just outsourced.
Back to basics
Anyway to cut a very long story short I started grabbing the flip chart, turning off the power point hell and asked some far more basic questions like "so what?" and "why?" - a lot. What struck me was the lack of confidence in many of the answers I got.
There was little conviction in the responses partly because the data or research was itself so self centered, or just not there.
Over the years these 'interventions' started to form into some interesting patterns. The same things started to appear in each conversation. I also observed that most meetings were very solution hungry, way before we actually all knew what we were trying to achieve.
I've got some thoughts about why that is. In many organisations it's all become very task oriented, folk incentivised and measured by particular outcomes. Often there is little praise given for wider thinking or initiative. The list doesn't end there - it is a big one.
So in any given meeting, designed to tackle the thorny issues, people would arrive with a big pile of defensive data, the audience would take a deep breath and then play the game of hiding from the conversation or diverting the conversation to a different place.
Let me know what you think.